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At The Emotional Intelligence Company we respect your privacy and we promise to:

Where your data is held

All data is held on secure servers in the UK, and will be stored under robust security measures.

We do not transfer your data outside of the European Economic Area, and we comply with the protection offered to you under the General Data Protection Regulations.

Information collected

We may collect any or all of the information you give us, depending on the type of transaction you enter into. This may include your name, address, telephone number and email address, together with data about your use of the website.

Other information may be needed from time to time in order to process a request; this may also be collected as indicated on the website.

Information use

The information collected is primarily used to perform the task for which you have visited our website.

In addition, personal information may be used for statistical analysis.

Your personal information will not be made available to any third parties without your express permission.

All data collected in the UK is held in accordance with the General Data Protection Regulations.

All reasonable precautions are taken to prevent unauthorised access to information held by The Emotional Intelligence Company.

This safeguard may require you that you provide additional forms of identity should you wish to access information about yourself that is held by The Emotional Intelligence Company.

Types of communication

By entering your email address you consent to receiving the particular piece of information you have requested, as well as allowing us to send you appropriate and useful communications.

You may withdraw consent or update your preferences at any time by emailing hello@eicompany.co. Alternatively you may opt to stop receiving emails by using the link in the footer of any email.

Data Security

When you give your personal data to The Emotional Intelligence Company we will process and store that data in accordance with our responsibilities under the General Data Protection Regulations and other relevant legislation.

Your data will be kept securely.

In order to prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical electronic and managerial procedures to safeguard your personal data whilst in our care or the care of any outside suppliers with whom we may contract to process your data on our behalf.

Any outside suppliers are under strict contractual terms to mirror the security policies currently in place at The Emotional Intelligence Company.

What we will and won’t do with your Data

All data that you supply will be processed in order to provide any service requested when you sign up on our website.

We will only use your personal data for the purposes you have permitted. We will not share it for marketing purposes outside of The Emotional Intelligence Company unless you have given us permission to do so.

Links to other Websites

The Emotional Intelligence Company website may provide links to resources we believe to be useful.

These links will take you to websites operated by third parties who operate under different privacy policies.

Should you click one of these links you will be leaving the Emotional Intelligence Company website; we have no control over the destination site.

Notification of Changes

The Emotional Intelligence Company will notify all users of any changes we make to our privacy policy.

If we make changes to our privacy policy, we will post such changes on this page so that you are always aware of how The Emotional Intelligence Company uses your personal data.

Users have the right to ask The Emotional Intelligence Company for a copy of the personal data held about you, and to request that The Emotional Intelligence Company correct any inaccuracies in that information.

Accessibility

The Emotional Intelligence Company aims to provide a friendly and accessible experience to all users.

We want all users to be able to access the information on this site.

If at any point you experience difficulty using this site please get in touch at hello@eicompany.co.  We will always endeavour to help you to access the information you need and welcome your feedback as to how we can improve our site in the future.

Recognised limitation

Whilst we strive to make this site accessible, there are some limitations.

Although we always aim to communicate as clearly as possible, some blog posts may be technical in nature and so will require a reasonable level of technical understanding.

Where third-party software solutions are used, for example hosted videos, we will aim to use services that provide a more complete accessibility offering, such as closed captioning.

Our technical approach

Wherever possible we follow the guidelines given by the W3C in the Web Content Accessibility Guidelines (WCAG) 2.0.

All content images used in this site include descriptive alternative text, using alt attributes.

Graphics which are purely decorative include empty alt attributes.

All forms on this site follow a logical tab sequence. Labels are associated with their respective input fields.

This website uses scripting to improve usability but it is possible to browse this website without scripting.

This website uses stylesheets for visual layout. If your browser or browsing device does not support stylesheets at all, the user of structured semantic markup will ensure the content of each page is still readable and clearly structured.

Cookie Policy

The Emotional Intelligence Company website uses cookies, which are small files that are downloaded to your computer to improve your experience.

Here we will explain what information these cookies gather, how we use it and why we sometimes need to store these cookies.

We will also tell you how you can prevent these cookies being stored, however it is important to note that preventing cookies may downgrade or prevent from running certain elements of the functionality of this site.

You can find out more about cookies here.

How we use cookies

We use cookies for a variety of reasons detailed below.

In most cases there are no industry standard options for disabling cookies without disabling the functionality and features they add to this site.

It is recommended that you leave on all cookies if you are not sure whether you need them, in case they are used to provide a service that you use.

Disabling cookies

You can disable cookies by adjusting the settings on your browser. See your browser Help function for how to do this.

You should be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Disabling cookies will usually result in also disabling certain functions and features of this site.

Cookies used by The Emotional Intelligence Company

Performance Cookies

We utilise Google Analytics cookies to analyse how our visitors use our websites and to monitor website performance.

This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise.

For example, we might use performance (Google Analytics) cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

We might also use these cookies to highlight our services that we think will be of interest to you based on your usage of the website.

You can find Google Analytics privacy policy here: https://www.google.com/intl/en/policies/privacy/

Visitor statistics cookies

We use cookies to collect statistics about visitors to our site such as how many people have visited, what type of browser they are using, how long they spend on the site, what pages they look at ec. This helps us to continually improve our website. For this we use Google Analytics; you can find their privacy policy here: https://www.google.com/intl/en/policies/privacy/

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